Please try our products at the comfort of your home. If there's a problem with it or it doesn't fit,
you can return it to us easily and fairly within 14 days of delivery. Exclusion applies to some products.
For customers in USA & Australia, we'll take care of the returns for FREE if you let us know within 7 days of delivery.
Our Honour Code is that we'll be very fair with you & expect the same. No confusing policy. We want you to feel completely satisfied as an honoured guest with your purchase from us.
We dedicate the best, reliable services from the first click into our website up to the delivery of your orders to your place. And our service does not end right after your purchase. We have Fair Return process should the unexpected happens.
Most of our products come with 14 days Returns Guarantee, except for intimates / personal hygiene & earrings.
Always At Your Service
Boxed & Virtual Gift cards
Fair Returns & Exchanges
Reliable Worldwide Delivery
Unrivaled Selection of Gents Goods
Exclusive Gift Wrap Available
Style Insights Helping You to Select Your Right Scent
This item will be shipped from our distribution centre in Australia. It normally leaves our warehouse within 2 business day(s). Estimated shipping time is 5 to 15 business days after it leaves our warehouse.
Mates In Style works with some of the best shipping companies to provide the most efficient delivery service with the best price and the quickest delivery time to our customers. We ship across Australia including all metro cities such as Melbourne, Geelong, Sydney, Perth, Brisbane, Adelaide, Gold Coast, Canberra, Newcastle, Hobart, and Logan City, as well as most Australian regions and suburbs.
So you just bought a product from our store and realised that there is an issue with it? Don't panic! It’s really important to us that shopping from our store gives you an excellent shopping experience. We handle returns on a case-by-case basis with the ultimate objective of satisfying our customers. We will be fair with you and expect the same.
Our return policy guarantees that your purchase with us are a fair trade, which entails your rights to exchange/return the product in the rare case of receiving defective items.